Chatbots Vs Conversational AI: What’s the Difference

What is the Difference Between Generative AI and Conversational AI? Third, conversational AI can understand complex requests and provide more accurate responses which help to improve customer satisfaction. First, conversational AI can provide a more natural and human-like conversational experience. Complex questions that need serious analysis or take several steps to complete are typically too difficult for chatbots. Creating a conversational AI e ...